Things to Know

Heaven on Earth Oxygen Vitamin C+3 Facial

Heaven on Earth | 205 S. Mill Street | Aspen CO |  (970) 925-2278

Cancellation Policy

In consideration of our therapists and estheticians, appointments cancelled within 24 hours will be charged the full amount.

We Accept | Cash, Checks, Visa, Master Card and American Express.

All services require a credit card confirmation to reserve your appointment.

​Here are some tips to enjoy your facial and massage:

Be as receptive and open to the facial/massage as possible.

​Don’t eat just before a session. Allow your body to digest your meal first.

​Arrive 10 minutes prior to your session so that your appointment can begin on time.

​Take off only as much clothing as you are comfortable removing. If you don’t want to remove your clothing, wear clothing that will be comfortable during the massage and will allow the massage therapist/esthetician to touch and move the areas of your body you expect will need to be massaged.

​Privacy – The therapist will leave the room while you undress. A sheet is provided for draping during the massage/facial and the therapist will uncover only the part of your body being massaged, ensuring that modesty is respected at all times. After the massage/facial is finished, you will be provided with privacy while dressing.

​Don’t be embarrassed by “betrayals of the body.” Your massage therapist/esthetician understands that, as people relax, they can have responses not considered “acceptable” in polite society. People can pass gas or, when on their stomach, drool on the sheet. Men may have erections if they fall asleep or simply from the pleasure of relaxation and not because they are thinking about sex. Your massage therapist will generally ignore such unintentional occurrences.

Communicate with your therapist:

Please let your therapist know if you have any music preferences or you would prefer they turn the music off.

Some people like to talk during a massage, while others remain silent. Please let your therapist know which you prefer.

During the session, report any discomfort, whether it’s from the massage or due to any distractions related to the environment, e.g., room temperature, music volume, lighting, etc.

Give feedback to the massage therapist/esthetician on the amount of pressure, speed of hand movement, etc. If anything happens that you dislike or seems improper, you have the right to ask the massage therapist to stop. If necessary, you also have the right to end the session.

Don’t be afraid to discuss any apprehensions or concerns. It’s important that you be as comfortable as possible during your massage. Your massage therapist/esthetician is a professional dedicated to do his or her best to help you feel at ease.

Give accurate health information before your session and let the therapist know your expectations and reasons for the facial/massage. Allergies to oils, lotions, powders, foods and medicines should also be disclosed. The therapist may use oil, lotion or powders to reduce friction on your skin. If you are allergic to any oils, lotions, powders, foods, or ingredients, tell your therapist, who can choose a substitute.

Your massage therapist probably asked your about your history of physical conditions when you had your first appointment. However, keep your therapist current on any physical problems that come up, even if they seem to be temporary.

If you have a cold or flu, talk with your therapist before you go for your session. Your therapist may decide that a massage that day isn’t a good idea, either because you may be contagious or because you might feel worse afterward.

If you have any contagious skin conditions, such as athlete’s foot or poison ivy, be sure to let your massage therapist know.

​Enhance the benefits both before and after the massage. Most clients know they will get more out of their massage if they try to wind down before it starts and give full attention to it once it’s begun– turning off cell phones while also clicking off the mental switch on the day’s concerns and problems.

​Remember to breathe normally. Breathing helps facilitate relaxation. People often stop or limit their breathing when they feel anxious or a sensitive area is massaged.

Relax your muscles and your mind. Tightening up by contracting or hardening your muscles during the massage is counterproductive. Let your massage therapist know when this is happening. They may need to adjust the massage technique they use and may also be able to help you relax the affected area. If you find your thoughts are racing during the massage, one way to be more body-centered and to quiet your mind is to follow the hands of the massage therapist and focus on how the touch feels.

Drink extra water after your massage.

Don’t get up too quickly and do allow for some open, quiet time after your massage session. If you’re dizzy or light headed after the massage, do not get off the table too fast. It also may take a little time to integrate or absorb the results of the massage session.

​Be prepared to schedule several sessions. Massage and facials have greater benefits over time. The therapeutic effects of massage are cumulative, so the more often you get a massage, the better you will feel and the more quickly your body will respond. From one session to the next, relaxation deepens as the chronic patterns of stress in the body are affected and released. If you’re getting massage to address chronic muscular tension or recovery from a soft tissue injury, more than one session is usually needed. Receiving regular facials will also increase the health of your skin.

*adapted from body sense magazine, autumn/winter 2005 and 10 tips to get the most out of your massage from AMTA.